Don't be fooled!
I was told that the 50% off storage fee didn't require a minimum number of months. I was also told that I could reserve 2 storage units and if I didn't need the second, I could just rent the one. However, when I arrived I was told by the manager that I had to rent a minimum of 2 months in order to get the pricing and I had to rent both units because they only rented them together. When I told her that was not what I was told when calling to make the reservation, she told me that she was the manager and the information she was provided was correct. So apparently it doesn't matter if you get misinformation from someone else. Too bad. No apologies given. Also, the amount of paperwork to sign in order to rent the units was extremely excessive and I had to complete the paperwork twice for the 2 units individually. I will never rent from this group again.
Recommended No
price1/5 (unfair price)
service1/5 (very unhelpful)
cleanliness5/5 (squeaky clean)
- Beverley