CubeSmart Self Storage - Allentown
3.83 out of 5 stars- based on6 reviews
Showing 6 - 6 of 6 reviews
Horrible
I checked out and payed the unit a week before moving my things in. I specifically made them aware of my move in date coming from a 3 hr drive from ny. When i arrived all drive ways whereoff limits I couldn’t access no entry ways due to construction. So i payed movers and uhaul fees due to this and had to wait til the next day with the U-Haul truck still loaded to drive 1.5 hr ti their nearest store to accommodate me. I lost so much time and money. Then the next location was on a second floor and the entry way was much higher than the truck. With no ramp or easy way to transport the heavy furniture. Everything had to be lifted manually out of the truck over 3 ft to reach the entry way. Never again. Im so disappointed. No one even cared to reach out to me about all the inconveniences
- Viviana