Only one hitch but a big one
I took possession of the unit on Friday even though I wasn't moving in until Sunday when I was able to hire moving help. The customer service rep opened the entrance gate for me on Friday because he said it might take a while for my access code to be activated. When I arrived on Sunday morning with my moving truck and help, the access code I was given on Friday was denied. Unfortunately, the office was closed. We attempted many times to access the facility before calling every phone number for the facility we could find and also left messages via texts and emails. Thankfully, staff showed up to let us in or we would have been out of luck since we were on deadline to return the rental truck and we only had the moving help for 2 hours. There was no explanation for why the code I was given Friday didn't work on Sunday. Hopefully, there are no more hitches! Otherwise the unit is clean and the facility is one of the best I've seen.
Recommended Yes
price4/5 (good value)
service4/5 (very helpful)
cleanliness5/5 (squeaky clean)
- Michele Marini Pittenger