Convenient location
Kirsten, the Public Storage staff that assisted me, used her problem-solving skills the day I came to rent a storage unit. Even though it was her first day on the job, Kirsten was able to arrange for a new hasp on the unit that was available. The existing hasp had rusted to the point that I didn't want the unit if it wasn't replaced. While the existing hasp was still on the unit when I came a few days later to put items in storage (and extremely difficult to open and close, as I anticipated it would be), it was replaced a few days later. I did go to the office to get the extra key that they had on hold (to replace the hasp) but saw that the staff person would not be back for four hours. I will go by again to hopefully get the extra key, but better yet, I should have received a call that it was in the office, ready for me to pick up. With one storage facility pretty much like any other storage facility, I gave this place four stars because of Kirsten and her ability to get things handled.
Recommended Yes
price5/5 (excellent value)
service4/5 (very helpful)
cleanliness4/5 (clean)
- Vickie Berkley