Fair price but not so good service
Prior to the move it was nearly impossible to get ahold of anyone, no messages were returned. Day of move they called me and left a message saying they'd be in and out of their office hours and call cell to confirm a time. Called and called and headed there hoping someone was in office without knowing if they'd be there. Fortunately were there, but paperwork took ages. Help navigating to unit was not great, we saw the man from the office and honked at him to see if he could help us because our door code didn't seem to be working, he drove away. I got him on the cell this time and he said I was at the wrong door. Spare foot also told me no insurance was required at this location ( it was, which added to my monthly fees). My major concerns are that I'm moving very far away and myself and my family will find it impossible to get ahold of anyone there when needed.
Recommended No
price4/5 (good value)
service2/5 (somewhat unhelpful)
cleanliness4/5 (clean)
- KP