RATS GALORE! RENTERS BEWARE!
One Star for this Storage Mart location is really TOO MANY stars.
If you are thinking about storing items at Storage Mart BE WARNED! RATS EVERYWHERE! No matter what other 5 Star paid posts say, this Storage Mart has tons of rats running ramped throughout the climate controlled units. Of course the rats move out in the summer and then back in the fall according to exterminators I talked to. When we moved out we found 13 dead rats in the 10X20 climate controlled unit and another 4 in a non-climate controlled unit.
Storage Marts will entice you with low prices but then will increase your rent every 6 months or yearly. Their comment to justify the higher rent is to provide a safe environment for your belongings. How about the rats? Charge more and do less. That's good for business.
I unfortunately had my items stored at Storage Mart for 8 years and never had a problem with the units or with management until about two years ago when the new manager was running it. She lacks management and customer service skills.
If you are thinking about storing your items at Storage Mart BE AWARE of the above issues and good luck.
Bad thing about all this, besides thousands of dollars of furniture loss, is that the RATS did not pay their share of the rent.
Recommended No
price2/5 (a little steep)
service1/5 (very unhelpful)
cleanliness1/5 (very dirty)
- Dusty