US Storage Centers - Austin - 201 West Stassney Lane
4.7 out of 5 stars- based on38 reviews
Showing 16 - 20 of 38 reviews
Excellent Customer Service by Laqueeta
I provided a Google review as well but the onsite mgr, Laqueeta Humes was phenomenal in providing us the best option for our needs. Like I assume many people, we were not sure how much space we needed to store our items, and Laqueeta not only provided a tour of the site with different options, but also recommended a unit smaller than we thought which not only saved us money but time as well. I highly recommend this location because of Laqueeta and her customer service skills.
- Enrique
awesome staff
easy to rent and move in, could have used an elevator to move in
- Abhinav
Good price, no elevators, no lights!
You get what you pay for but it's clean and well maintained. Second story units don't have elevator access (nowhere does around here, really) - additionally, there are no lights in the actual unit itself. Nevertheless, check-in was a breeze and the actual unit was fine.
- Bernabe
Mario and chuck were extremely helpful!
The way these two helped me find this unit was flawless. The combination of the website and Mario's ability to make me feel safe really made this a no brainer. The way chuck finished my sentences and gently caressed my back reminded me of being at home with mom as I decided which college to attend. This tandem cannot be matched and I'm considering getting a unit I don't need just so I can experience what I felt one more time! Cheers!
- Kyle
Friendly and helpful
From calling to set up a good time to come by to actually getting set up, Laquita was awesome and got me into my unit immediately. Sparefoot was great for getting my spot reserved too.
- Loida