It has went down hill since there are new owners
That storage place is not kept up as well as it use to be with the prior owners. There is no one on site to talk to or ask questions to. I loved the customer service and the supplies that you could buy with the prior owners. I just feel that the site and storage units are not kept up like they use to be, I do not feel safe when I am there by myself nor do I feel as confident that my belongings are safe.
I also don't feel like the customer service provides you with all the information and knowledge that I got before
Nor do they really explain things very well. I feel like I am just another customer. There just isn't that one on one family type of atmosphere there anymore. Not a horrible place, but it's just not how it use to be. I was very shocked and disappointed in how the place has gone down hill. I probably won't use this place again. I like to be in a place where people really care about their business and where you are treated like family and are always there when you need something or have a question. Not just a storage shed customer of one of the many storage unit sites that are owned by buy the owners.
Recommended No
price1/5 (unfair price)
service1/5 (very unhelpful)
cleanliness1/5 (very dirty)
- Katrina Martineau (Dolbee- Heckman)