Public Storage - Beaufort - 1 Storage Rd

21 - 25 of 27 reviews is Showing

• April 4, 2017

  I enjoy everything outside of the gate ...

  I enjoy everything outside of the gate hours. I work so much, my availability runs close to 9pm and I need to have access later than 9pm most times. Changing them to even 11pm would be great, especially since there is someone living at the facility.

  - Clarissa Bickham

• January 10, 2017

  Very professional

  Was quick, simple, and to the point.

  - David Wilganowski

• September 21, 2016

  Reasonable Storage

  I called the central phone line and reserved a unit one afternoon. While on the phone with central reservation, I was told the unit would be reserved for me for a week and that the manager of the local Public Storage would call me. The next day, I left for work at 6:20 a.m. and didn't return home until about 9:00 p.m. I did not check my email all day but I did go by the storage facility and pay for the unit. My experience with the manager onsite was fine. She was professional and pleasant. When I got home and checked my email, I found an email from Public Storage stating I had to pay for the unit that day (which I did fortunately) or the unit would be given to another customer. That contradicts what I was told on the phone. Also, the email claims I was called several times. I had no missed calls, no voice mails, and no texts that day. I feel the statement is dishonest. The other thing I did not like was that the unit required a special lock you have to buy from Public Storage. It isn't a lock that you can use anywhere else. I do like the security and cleanliness of the storage facility and feel my goods will be quite secure there.

  - Pamela Sutton

• January 12, 2016

  Pressured by manager upselling the insurance...

  Great facility and online reservations rock!!! BUT, when I got there was told I had to have insurance and asked which option I wanted to go with... after reviewing the form later I saw that insurance IS required, but you CAN DECLINE... this was not stated by the manager and is VERY misleading and, in my opinion, unethical. I cancelled the policy she signed me up for, but it never should have gotten to that point.

  - Dixon Christy

• November 18, 2014

  great people and clean units

  The people are friendly and helpful. And the units arr clean and secure.

  - Carmen Vega

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