No payment until move in. Easily change your reservation online.
1. Select your storage unit
2. Reserve for free
Cancel or change your reservation at any time, risk-free3. Visit your facility
4. Move in
App is awful.
App is awful. Once I got to the fifth person on the telephone on the third try things improved greatly.
- James Mann
Iﾃ｢竄ｬ邃｢d give an excellent review but canﾃ｢竄ｬ邃｢t due poor customer service.
My experience with Sparefoot was positive, but direct customer service before and afterwards by the Local Storage company has been awful. Calls werenﾃ｢竄ｬ邃｢t returned, despite the recorded assurance that Iﾃ｢竄ｬ邃｢d here back within 24 hours. I paid online, received a gate code and unit number, 027. The unit was dirty but I had items to store with me, so I stowed them and put my lock in the door. The next day I returned with two car loads of items and a friend to help. When we got there there was a second lock on the door so we had to turn around and leave. I called and used Local Storage website to leave an urgent message. The website wouldnﾃ｢竄ｬ邃｢t upload my message, and no one returned my call. I lost at least two days access to my unit. If this isnﾃ｢竄ｬ邃｢t resolved soon, Iﾃ｢竄ｬ邃｢ll have to post a negative review. I am 72, disabled, and live on a small monthly income. This is already costing me more than what Iﾃ｢竄ｬ邃｢ve already paid.
- Robert Boyd
Could be better but is ok
Custom service isnﾃ｢竄ｬ邃｢t always available which was hard to communicate with them since I was on work schedule too. Plus the lights outside the unit werenﾃ｢竄ｬ邃｢t working.
- Gemia Bryant
Customer service lady not skilled at her job
Not entirely pleased with customer service rep Spent a long time on the phone!
- Teresa
Price good but security lacking
This facility in Bedford had the best price in the area for storage but the gate was open when we arrived and appeared inadequate and broken.
- Ryan Robbins
