SecureSpace Self Storage Bee Cave
14635 State Highway 71 Bee Cave, TX 78738
4.36 out of 5 stars- based on
About SecureSpace Self Storage Bee Cave
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4.36 out of 5 stars - based on 7 reviews
1 - 5 of 7 reviews is Showing
Not necessary to summarize
Clean, easy entrance, easy to locate my unit. AWFUL to get to via highway .
- Bonnie Wick
Thank you for sharing your feedback. We’re glad to hear the facility was clean and that accessing and locating your unit was easy. We appreciate your input regarding highway access and will take it into consideration as we continue to improve the customer experience.
- Manager's Response
Highly recommend
Great communication. Clean space. Highly recommend.
- Jeff
Thank you for the positive review, Jeff! Our team aims to go above and beyond at all times. We are excited to hear you had an awesome experience and we greatly appreciate your business.
- Manager's Response
Clean, safe and convenient.
Friendly customer service, fair pricing, very clean and convenient.
- Katherine Mac
We are so glad that you appreciate SecureSpace Self Storage, Katherine! Our team goes out of their way to ensure our customers find the best unit sizes for their needs at a fair price. We know ease and convenience are important factors when it comes to storage, which is why we take extra measures to keep our storage units clean and well maintained. It was great having you as a customer, and we look forward to welcoming you back in the future if you ever need additional space. Thank you for your kind words, and have a great day!
- Manager's Response
Thrilled to find this over the first facility we considered
I reserved a unit here and almost instantly got a call from Audrey, who was so helpful and informative. We headed to the unit after the call, viewed the unit, and completed the paperwork. It was an easy and fairly painless procedure. We were able to buy a cylinder lock there and even qualified for a move-in special. The best part is the AC and the CLEANLINESS. I feel very comfortable leaving belongings here after my visit. Thank yu Audrey!
- Jody
Thanks for the kind words and recommendation, Jody! We are so glad that you decided to entrust your belongings to SecureSpace Self-Storage and appreciate you providing such detailed feedback about your experience. It's fantastic to hear that Audrey was able to make finding a unit here easy and hassle-free for you. The cleanliness of our facilities is something we strive to maintain, so we are also pleased that it passed your standards. Thank you again for your kind words - we look forward to welcoming you back in the near future!
- Manager's Response
Clean and Secure Space
I was happy to find this nice and clean storage space on the outskirts of the city area. The customer service here was very friendly too. Upon move-in, she was helpful in showing me how to enter the building and how to use the lock. The climate-controlled interior of the building was quite pleasant, after driving through some hot weather to get here. I would have loved to stay all day if I could. I am sure my belongings will be fine during their time here while I am relocating. I did have to remove a few dead cockroaches from the storage unit (and there is a reason why the lease prohibits storing food and perishables). I found some cockroach poison sitting in the corner of my storage unit too, perhaps from the previous tenant. From my experience, some occasional pests is nearly inevitable. Using some pest control might indeed be a good idea. Other than that, the storage space was clean. It seems safe too. It had the gated access and the surveillance cameras as advertised. I also took the opportunity to knock on the building walls which sound quite solid. This is a high quality storage place.
- Rachel Weber
Thank you for sharing your recent stay in our SecureSpace Self Storage facility, Rachel. We are glad that it was not only a clean and pleasant experience but that our customer service team was friendly and helpful. Your review is greatly appreciated! We also appreciate you bringing to our attention the issue of pests and the potential need for pest control measures within the storage unit. This feedback allows us to monitor such situations and take action where necessary. We take pride in providing you with secure storage solutions while preserving a clean and safe environment. Again, thank you for your wonderful review. We look forward to welcoming you back in the future if needed!
- Manager's Response
