Made some mistakes with promotions, fixed promptly
When I reserved my unit on sparefoot it said there was a promotion running that would give me my second month free, and when that came around, I was told I needed to pay and no promotion was ever running. When I showed them my screenshots of the reservation with promotion, and left a negative review, on here, they got back to me within a day or two and gave me the month for free even tho it was an error and the promotion was only supposed to be for 50% off the second month. I would edit or delete my previous review but I can't figure out how to do that. But they did fix everything. And other than the really narrow doorways at this storage facility, and the confusing office Location (there is no office at this address, [facility behind Chevron] their office is about 15 blocks south, at a different storage facility owned by the same guy) it's a great place to store everything you don't need but don't want to throw out! The manager (Kevin? I'm not sure if that is his name) is very nice as well.