Great Service, Convenient Location, Inconvenient Hours
Hana, Daphne, and Alexis were super helpful and friendly! They answered all my questions in a timely and professional manner and were a pleasure to work with. The total rental process took under half and hour and I left happy! When I actually moved my stuff into my container I was frustrated to find that there were a very limited number of carts on-site, and since they were all in use it made moving in somewhat difficult. Alexis was there that day and was extremely helpful, though, so that made me feel better! My only other complaint is the short hours on weekends - you'd think that would be when a storage facility had extended hours but this one is only open until 4:30pm. I feel like the description for 4 stars - "decent treatment" - doesn't accurately reflect my experience because I received wonderful treatment, but I also don't think that the description for 5 stars - "no reservations, I would recommend this company to anyone" - overlooks my concerns regarding the move-in process and access hours. If I was rating this company based solely on the people it would get 5 stars.
- Casey Ross