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Metropolitan Storage

134 Massachusetts Ave, Cambridge MA 02139 Map It
Same Day Move-in Available
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Office Hours
Sun closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 4:30 pm
Sat 9:00 am - 4:00 pm
Access Hours
Sun closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 4:30 pm
Sat 9:00 am - 4:00 pm
Features / Amenities
  • Video cameras on site
  • Fenced and lighted
  • Elevator available
  • Handcarts available
  • Accepts mail/packages for tenants
  • Moving supplies for sale
  • Cash accepted
  • Checks accepted
  • Vehicle requires title
  • Vehicle requires registration
Additional Information from the Facility
Customer Reviews 8 Reviews
  • 5 star 5
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
100% of respondents would recommend this facility to a friend.
Pros
  • Good Value (5)
  • Secure (7)
  • Good Service (7)
  • Clean (7)
Cons
  • N/A
Help your fellow storage searchers make the right choice! Leave a Review

4.0 out of 5 stars Jan. 1, 2015

I've rented storage units from other facilities in the past and none of them are even in the same league as Metropolitan Storage. This place is incredibly secure and the staff is beyond helpful.

  Price - 3/5 (Fair price)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Dec. 16, 2014

Wonderful. They are very helpful. Place is great. Website is informative.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Oct. 15, 2014

I've stored things at Metropolitan before and have recommended it to my daughter (who also used it) and return when it becomes necessary. Excellent service and very nice staff and you can't beat the location.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Oct. 22, 2013

The facility staff are extremely pleasant, professional and of outstanding service; they were knowledgeable, helpful with transporting goods into the storage space, and even offered units that were less expensive if they suited my needs. I would rate their service, staff and building as excellent, and will recommend it to family and friends.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Aug. 29, 2013

Excellent Convenience & Customer Service

I'll give the review in parts -
Location - The location is easy enough to get to, it's a short walk from the closest T stop and it has large parking spaces available in the unloading area to even accommodate large trucks, They have multiple entry points and make it easy to get your stuff in or take your stuff out. My movers were even impressed with how convenient things were. Lots of trolleys available for use.
Customer Service - Very soon after the booking was made online, I received a call from them to confirm details and check things. When I got to the office the people were very friendly and informative. The people supporting us and helping with the massive elevators were very helpful and well informed. The whole process of paperwork was done in under 5 minutes. I had initially booked a larger room but when I got to the office they asked me about the kind of things I had and even looked at and got me a smaller room to save me some cash.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

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