Showing 11 - 15 of 22 reviews
Samantha were the best in everything from customer service through final signing the contract. She was a life saver with helping me holding and keeping me posted with a parking spot availability till we finally got signing up the contract. Thank you for all your help and support
- Crystal Moon
After a long drive and trouble with traffic Samantha greeted me with a smile. She also kept in touch prior to my arrival to ensure our appointment and was very flexible. She showed me to my unit and kindly explained the lease. I am very happy that I chose Public Storage. Samantha is a kind person, professional, and very caring. I recommend this storage facility and have confidence that Samantha will provide the security, service, and care you are looking for. Thanks Samantha! See you around!
- Satkiran Bilkhu
Kaylee had to work hard against Murphys Law including the computer crashing when I came in to rent. It took some time but her calm and persistence was impressive and she got me my space. Then follow up by Samantha the next business day made the customer service here hard to beat.
- Carolyn krantz
Samantha at the Carpentersville ...
Samantha at the Carpentersville location was amazing! Very helpful and was so patient with me as I had to bring my 3 and 1 year old with me to set up my account. I would recommend PS based on her customer service! Once again she was amazing.
- Heather Mccombs
Samantha was amazing at explaining everything, and just took great care of us all around. Will definitely recommend this location to anyone with storage needs.
- Georgette M
Frequently asked questions
What size storage unit do I need?
How tall are storage units?
Do I need climate-controlled storage?
What are the minimum number of months I can rent?
Do I need a reservation or can I just walk in and rent a space?
What is climate control?
How wide are storage unit doors?
What is 24-hour access?
Do storage units have electricity or electrical outlets?