Showing 11 - 15 of 17 reviews
I went into this Public Storage about two weeks ago to get some boxes and packing paper and a few other items. The lady had great customer service she even offered to take all my items out to the car for me. Haven't seen customer service like that in a while. I think her name was Tamera something like that. I will be back if we need more items.
- michelle taylor
Everything you'd hope for.
First and most important, the staff is excellent. That aside, it's a clean well cared for facility with reasonable prices. My only real complaint would be that this is now the second time you've asked for a survey and it's an email I'd rather not bother with once I've already reviewed. Still 5 star establishment.
- Just some guy.
Good place, good location.
The customer service was responsive when I first moved in and thought I had a problem with my key not working to my unit, but actually had come back the next day to the wrong row. Thank you, I appreciate it!
- Michael Shain
Problems with door to unit, but staff member great
Problems with door to unit. The lock mechanism very stiff and hard to open. Dirt blows in under the pull-down door. The staff member was very nice, helpful, and quick to respond to requests for assistance. My overall four-star rating based on average: five-stars for staff, and three-stars for facilities.
- A Warren
Customer service was great
Customer service was great, as was the location, website, etc. I was frustrated with the required additional costs of things like the lock, the insurance, etc. If they're required, I'd rather they be included in the cost of the storage unit to begin with.
- Ryen Ormesher