Probably one of the BEST customer service experiences I've ever had in my whole LIFE. Ashley is an AWESOME manager! She gave me call almost simultaneously as I booked online, Great right? Not only that.. I get off at 4:30, and traffic in Charlotte, off Harris is nothing short of a nightmare, she allowed me a grace period to get from W.WT, to E. WT.. That traffic is AWFUL.
I called at 4:55p, to let her know that I wouldn't make it by 5, and she held that appointment time for me. A car in front of me had broke down suddenly and had me trapped, a block away from the actual PS.
She was JUST as vibrant, thorough, and outgoing as her voicemail was on my phone, in person. She offered a suggestion about changing sizes, once I described what I was housing (Read My Mind!).. Her size suggestion worked perfectly! Then.. She told me the real about the locks they provide and the Wal-Mart down the block (Cheaper Lock.. That does the Same thing.. GOTTA LOVE HER!)
I was able to purchase one and move in before she even left work! Excellent.. EXCELLENT!... EXCELLLLLLLENT Manager and SERVICE!! I really appreciated her making this spontaneous move and storage option a great fit, and with great advice!
- Emil Dee