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Public Storage - Charlotte - 7828 N Tryon St

This facility provides contactless move-ins.

Complete your rental process online today and go straight to your unit when you plan to move in.

Public Storage - Charlotte - 7828 N Tryon St

Name: Enjoyed the customer service
Item: Public Storage - Charlotte - 7828 N Tryon St
Rating: 4
Author: Natasha Grantdean

7828 N Tryon St Charlotte, NC 28262

1 (877) 691-2491

4.65 out of 5 stars- based on

This facility provides contactless move-ins.

Complete your rental process online today and go straight to your unit when you plan to move in.

Public Storage - Charlotte - 7828 N Tryon St - 7828 N Tryon St

We are experiencing high demand in this area. Book today to secure your storage unit.

Features & amenities

Billing

Email billing available

First of month

Auto-pay available

Security deposit required

Cash accepted

Checks accepted

Credit cards accepted: Visa, AMEX, Mastercard, Discover

Access

Allow 18 Wheeler Dropoff

Electronic gate access

Elevator available

24-hour kiosk service

24-hour access

Administration

Admin fee: $29.00

Moving

Moving supplies for sale

Vehicle Storage Requirements

Requires registration

Requires insurance

Vehicle requires title

Must be drivable

Security Features

Fenced & Lighted

Property Coverage

Insurance required

Insurance available

Homeowners/Renters insurance accepted

Office hours

sun9:30 AM - 5:00 PM
mon9:30 AM - 6:00 PM
tue9:30 AM - 6:00 PM
wed9:30 AM - 6:00 PM
thu9:30 AM - 6:00 PM
fri9:30 AM - 6:00 PM
sat9:30 AM - 5:00 PM

Access hours

sun6:00 AM - 9:00 PM
mon6:00 AM - 9:00 PM
tue6:00 AM - 9:00 PM
wed6:00 AM - 9:00 PM
thu6:00 AM - 9:00 PM
fri6:00 AM - 9:00 PM
sat6:00 AM - 9:00 PM

Facility's fees & requirements

Facility administration fee:$29.00
Insurance:Required

Rent online today or
make a risk-free reservation

There's two easy ways to secure a unit at this storage facility:

You can complete your rental process online today and go straight to your unit when you plan to move in.
OR
You can make a reservation today with no payment until you sign your lease at your move-in date.

Available storage units

Storage units

Vehicle units

How it works

1. Select your storage unit
2. Reserve for free
Cancel or change your reservation at any time, risk-free
3. Visit your facility
4. Move in

Facility map

Customer reviews

4.65 out of 5 stars - based on 20 reviews

16 - 20 of 20 reviews is Showing

October 9th, 2017
Enjoyed the customer service
Enjoyed the customer service. Great location and availability of size I needed
- Natasha Grantdean
March 9th, 2016
Location is everything...
Friendly management, clean premises, good security, easy access to storage unit.
- Chris Chambers
November 3rd, 2015
Easy, Available, Good Location
Other than the oil stain that was left over in the unit everything is great!!
- Tara Kersey
February 15th, 2015
more cameras
You need more cameras that can be seen...also the corridors should be clean mre often.
- Lula N Manning
April 10th, 2015
Robot-like customer service and questionable policies
While I had a excellent experience moving in, I am not at all happy with the move out process and will not be using Public Storage in the future. First, unlike my CubeSmart storage facility, PS does not send out reminder emails and, while ultimately completely my own fault, I was charged a $15 late fee and only notified after the fact that I was late. Why did I bother giving you my email address and phone number if not to receive some kind of notification BEFORE the fee was to be assessed?? Second, when I then inquired about the move OUT policy I was told that a proration was available only until the 7th of the month. No explanation why only until the 7th and no logic from what I can see except to rip me off for 1/2 a month's rent for a unit that will remain empty. Proration is proration and it should not have this seemingly arbitrary cut off. Bottom line I am paying for a service I didn't receive. And don't bother with the "it's in the contract response". No one reads those and it's a cowardly excuse to hide behind.
- Eileen Fitzpatrick