Showing 6 - 7 of 7 reviews
2 Thumbs WAY up!
I highly recommend this wonderful facility! From the first phone call I made I have been met with amazing customer service. William W. went above and beyond to help me from the initial inquiry phone call, to the tour, the paperwork, the process, etc. He made me feel so at ease during the entire process. The pricing is fair for what is offered since the storage unit is climate controlled. They have these massive carts that you can load your stuff on a roll it to the elevator if need be depending where your unit is located. They also have dollies if needed. I had some large furniture and I was able to fit it all in the elevators. Itâs a new facility and super nice. It is located right at the intersection at route 20 and 250 at Pantops. If youâre looking for a storage unit, look no further. Go to Storage Sense at Pantops and check them out!
Nice staff but difficult move in
I was all set to move into my unit on May 9 with a confirmed reservation which was time sensitive since my roommates were leaving that day. We woke up at 4:30 and we at the facility by 6:30 ready to move our belongings but were greeted by the message on the pin pad "see manager". We figured we would wait until staff arrived at 11, but then we saw a sign posted that it was mother's day and no one would be working. As a result we were unable to move in on the day promised which has posed a massive inconvenience.
Frequently asked questions
What size storage unit do I need?
How tall are storage units?
Do I need climate-controlled storage?
What are the minimum number of months I can rent?
Do I need a reservation or can I just walk in and rent a space?
What is climate control?
How wide are storage unit doors?
What is 24-hour access?
Do storage units have electricity or electrical outlets?