No payment until move in. Easily change your reservation online.
1. Select your storage unit
2. Reserve for free
Cancel or change your reservation at any time, risk-free3. Visit your facility
4. Move in
Very clean and secure
Nice location, good price, good customer serviceﾃ｢竄ｬﾂｦ overall good experience. My only complaints would be the building setup. Itﾃ｢竄ｬ邃｢s kind of hard when multiple people are moving in or out at the same time. But thatﾃ｢竄ｬ邃｢s pretty common. Also, a few more carts would be nice. The people moving in after us did not have one for a few trips before we finished with ours. Iﾃ｢竄ｬ邃｢m happy with my choice so far. I would use again.
- Lisa
Pricey, and A Sneaky “Discount” Only Hides Fees
The facility was very clean. I spoke to one person on the phone, who was just fine…only after multiple multiple attempts to reach the office over several days. Either way, her customer service was fine. However I really feel like I was duped into paying for the unit that I have been paying for. We were supposed to get “1/2 OFF FIRST TWO MONTHS!” of our unit rental. However, the one time fees and administration charges and whatever else were enough to literally not give us a discount for the first month! Then, I’ve been receiving emails that were “IMPORTANT MESSAGES” that were quite literally -blank- (Turned out that it was because I was late & had gotten confused on the renewal date …. So yeah I almost lost the unit (and alllll of my earthly belongings!) due to being late/confused by everything because all this is new to me. I’ve never had a storage unit before.) So, second month’s “1/2 OFF DISCOUNT!” Was a joke as well because of all of the late fees! Ultimately, sure, the unit is clean and fine. But I definitely feel like I was fooled. Lured into paying for an expensive/over-priced unit by big discount claims by the company.
- DJ ST
DJ ST, we certainly apologize that you felt duped!! We have a great reputation in the community and strive for clarity within our lease agreement that lays out the terms of the lease. We do have very competitive prices and are in line with all other storage operators fee structures. Please reach out to the office if we can discuss anything in detail with you that may not feel clear. Have a great evening and thank you for your review!
- Manager's Response
