East Bank Storage - 35th & Racine

Address
1200 W 35th St Chicago IL 60609
Reviews
4.185 8
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Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
6' x 3' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 4' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 5' Unit
  • covered
  • premium unit
  • floor 1
  • swing door
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 5' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
8' x 4' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
9' x 4' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 8' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
6' x 8' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
8' x 6' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
7' x 7' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 10' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
7' x 8' Unit
  • floor 4
  • interior
  • Household Storage Only (No Vehicles)
per month
8' x 7' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
6' x 10' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
7' x 10' Unit
  • floor 4
  • interior
  • Household Storage Only (No Vehicles)
per month
6' x 13' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
8' x 10' Unit
  • floor 4
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 8' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
6' x 14' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
8' x 11' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
8' x 13' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 15' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
15' x 11' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
12' x 15' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
15' x 15' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month
15' x 16' Unit
  • floor 3
  • interior
  • Household Storage Only (No Vehicles)
per month

Facility Hours

Sun
8:00 AM - 12:00 PM
Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
8:00 AM - 12:00 PM
Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM

Features & Amenities

  • Elevator available
  • Truck rental available
  • Fenced and lighted
  • Video cameras on site
  • Loading dock (truck access size-55ft)
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)

Facility's Fees & Requirements

  • Facility Administration Fee: None

Additional Info from Facility

Customer Reviews

4.185 8
June 28th, 2015
Highly recommend this facility
A lot of storage places appear very sketchy from the outside. Not east bank. It had both a clean and welcoming exterior and interior. The staff was efficient and very helpful. They provided me with everything I needed, especially a lock and several carts. The unit itself was tucked behind an art gallery in the building. My unit was clean and climate controlled. They have extensive survaillance around the facility so I feel really good about leaving. My thing here for a few months.
Recommended: No
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
November 12th, 2013
The Staff was warm and Friendly. The Atmosphere was nice. And the facility was very clean and secure.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 5th, 2013
friendly with really high customer service
This is a great place to secure and store your stuff. Because of its excellent location and the amount of other businesses in neighborhood, I am always able to accomplish a lot more than just accessing my storage unit. This makes me more productive and the idea of visiting a storage unit less of a hassle. Also from comparing prices of other places, I know their pricing is competitive. I had to load and unload several really large pieces of furniture there. The lobby / dock area is huge with plenty of room to operate and not have everyone get in the way. It’s easy to load and unload from a car or truck and there is plenty of free parking. There are dozens of carts right outside the office door. I never have to wander the halls looking for a cart. Also, the freight elevators are larger than any elevator I’ve seen at other storage facilities. The “old factory” someone mentioned is actually a totally updated and well maintained historic building. It is lively place and you can feel the energy when you walk in. The folks here know what they are doing. Alan in the office is particularly well spoken, informative and very professional. They obviously put their customers first. I also know my property is secure and their hours of operation work with my schedule. They have an easy website to navigate, all the info is there and if I still have questions, I know I can just call. I will continue to highly recommend this place.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 26th, 2012
Great Experience
Clean facility. Good price. Great customer service. Highly recommended.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 28th, 2015
Pluses: safe and well-lit. Limitations: there are limited hours.
Pluses: safe and well-lit. Limitations: there are limited hours.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
3/5 (helpful) Service
5/5 (squeaky clean) Cleanliness
April 4th, 2015
Convenient
Very helpful and accomodating. Will definitely recommend and keep using.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 19th, 2013
Fair!
This place is very fair with their prices. I needed a storage unit last minute and I was expecting to pay an arm and a leg. It was mid-month when i needed it and I figured i would be paying for that full month. However, they (justly) pro-rated the rest of the month. The units are clean, although a little difficult to find. The office people are nice and friendly. One showed me where my units was and was very thorough in explaining all that I needed to know. I do have complaints, though. The elevator was out and my unit was on the third flood...luckily I was able to use the freight elevator though! The hours also make the place a little less easy to access though. I work from 8-6 and have no lee-way for trying to make it here. I am forced to ask others to move my belongings for me when needed. Overall, though, I think it is a worthy place to store your belongings.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 29th, 2013
terrible
First of all it is not a storage facility in the sense one expects, a free standing independent facility. It is a tenant in an old factory warehouse that provides storage rental. This causes several issues. You cannot access your unit if one of the art galleries that lease space in the building is having a showing or whatever they're called. There is only one elevator that is used by every other tenant and waits can be unacceptably long and that is if it is working in the first place. The hours are awful, 8am-6pm M-F, 8-3 Sat & Sun, so if you need something early you better plan ahead because it is not accessible before opening or after closing (unless you're willing to pony up a hefty fee!!) Do not be surprised if you arrive during normal business hours and they're closed either, they invent holidays and only post a note on the door! As a tenant you should have a reasonable expectation of access, you won't here and it cost me dearly! Not only a fee to rent equipment I needed, but I left town and was charged 80 bucks in fees for late charges...because they left early. Do yourself a favor, go to a real storage facility.
Recommended: No
3/5 (fair price) Price
3/5 (secure) Security
3/5 (helpful) Service
3/5 (average) Cleanliness
Manager's Response April 29th, 2013
Here at East Bank Storage, we pride ourselves on providing excellent customer service and regret any issues or inconveniences that you may have experienced. Our days and hours of accessibility are clearly listed on our website. (Our hours are Monday through Saturday, 8 am to 6 pm and Sunday 8am to 12 pm.) In making a decision to rent a space from us, you had ample opportunity to check this out before signing on. We do not rent equipment; in fact, we provide complimentary carts to our customers. While most customers use the new automatic elevator, there are also two additional available freight elevators. The only days we are closed are on Christmas, Easter Sunday and New Year. All our customers can pay their bills with us online from ANY location they are at just by clicking on the tab 'pay your bill' on our website. Customers have 100% access to their payment history on our website. We have had satisfied customers who have stayed with us for more than 10 years without any complaints (and are still with us) but we still encourage them to give us feedback which helps us improve our business processes so that we can continue to be a world class storage facility. I would like to mention that if you had been unhappy with us, you had ample opportunities to e mail our site manager which is an option that is clearly provided on our website as well. We provide an accessible, carpeted, clean, safe and inexpensive storage units 7 days a week. East Bank Storage