I have been storing for 6 months so far and just went to pay for another 6 months, Tawnya was so wonderful, she explained everything in detail, she made sure I left knowing how to set up my own account to manage myself, she assured me that my items are good hands with her there, she had informed me that I was not insured, and i immediately was able to fix that with her. She greeted me with a smile and more than willing to help me from taking a payment all the way to asking me if i have my things inside the unit covered, if i needed anything to make sure that I received my things out of storage the same way that I had placed them inside!!!! During my time at public storage I have not Ever met anyone like her and with as much eagerness to make sure that i am still pleased with my unit six months later. It was great to feel like someone else cared about my belongings as much as I do!!! Great Job Tawnya and I hope she can see this and realize how much I appreciate all of her help on Friday!!!!:)
- Mary Whitaker