Showing 26 - 29 of 29 reviews
Everything was great
Everything was great. I just wished they would have matched another Public Storage price that was located in Ramsey. I understand your locations are franchises. But it is still something I wished I would have received. Thanks
- Brian Maertens
I like the site, but I did not get online payment instructions so when it came time to pay it was frustrating... Eventually by research I learned that you have to make an online account to be able to pay online... Then I was able to do so. but the local people didn't know this and the online system had a button to pay that led you to a place to pay, I tried to get a password but nothing happened and no note came up saying you have to register first , yes it makes sense, but no it doesn't as I had assumed I had already registered.... You can't talk to a corporate person dealing with paying online and the local people didn't know how it worked... Catch 22.
- Tom Ross
Friendly service
Friendly service. Decent place. Exit gate has been in the open position the last 2 times I was there. The plowing could be much better. Its half plowed.
- Royce Hondl
LOTS of hidden fees
There are hidden fees you don't find out about until you go to pay. Bring your own lock or you'll cough up $20. Admin fee is $25. And mandatory insurance is minimum $11/month. All these fees should be disclosed upfront prior to making an appointment. I found out about them after the website had me believing I'd pay $59.50 that day. Nope. $121.50. Huge difference.
- Rachel Bexell