Public Storage - Cupertino - 20565 Valley Green Drive
4.71 out of 5 stars- based on21 reviews
Showing 16 - 20 of 21 reviews
Getting set up was an absolute pleasure, Thank you Alicia.
Excellent service and that excellent services continues as Alicia has been very helpful as I purchase additional boxes and packing items.
- Henry Michael Bonfert
Great Service
Very helpful and great service with a smile?thanks
- Coralie Schmeer
Very professional
Organized with all details of renting the storage unit. Quick and very easy.
- Kathleen Kuiper Burton
Fast and Convenient
Very expedient service and really appreciated the followups
- Patrick
Adequate, but not great
Overall, not bad and some limitations were expected. Here is my critique: 1. The facility where I booked my storage only has one person servicing it. So when they have to leave for any reason, or use the restroom, the office closes for that time. 2. The online booking system for your business really doesn't work very well. I logged in multiple times to try to find an available space and had to enter ALL my information before clicking on the "Reserve" button and then nothing. No emails. No communication. No indication that spaces were or were not available. Noting. Almost gave up. 3. A gate opening smartphone app would be truly advantageous, especially during this Covid-19 shelter-in-place. I wear a mask when out in public, but don't always remember to bring gloves. Having to use a touchpad to enter my access code -- both arriving at and leaving the facilty -- exposes me and everyone else to potential Coronavirus contamination.
- Peter Anning