Showing 11 - 14 of 14 reviews
Cheri was fantastic. I have another unit at the same place. Even though I am moving to Fort Collins and there are many facilities that are closer to my new home, I chose to house my contents at this facility until I can move in specifically because of the superior customer service I received from Cheri. She could barely walk, but still showed me the 2nd unit. She also made sure that it was very close to my 1st one. When I called originally I got a man who obviously didn't care about my needs and had put me in a completely different building. He could have done the same work that Cheri did, but chose not to. This woman is an asset to your company and I have referred friends and family to her facility even though I don't know her aside from the professional dealings I have had with her. Sincerely, Michael J. Thomas
- Micheal Thomas
Very nice and easy signup process.
The rental process was so easy!
There need to be ramps before the doors to the buildings. It's nearly impossible to get the cars over those ledges. A ramp would make a world of difference.
Policy needs to change regarding...
Policy needs to change regarding transfers. Customer service would be to credit the customer for the partial month. As you are going to turn right around & rent the unit again. Instead you are greedy& keep the money.
- Shannon Hansen
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