Homeless traffic going in and out. I do not feel safe at all!!
This place is not good. The customer service is okay but very slow. Bathrooms were out of supplies too many homeless people always using them. I paid movers to move me there and I planed to go out of town. I don't have the money to pay to move again or the time, I wish I could. I am sending a formal complaint to the regional office. With Covid 19 on the increase and everyone having to use the key pad on elevators and to enter. It is totally not sanitized. I don't feel safe. Not everyone is using face mask. People were eating in there unit and I let the staff know who went to speak to them. People are smoking right by the in and out doors to get in to the storage. Or sitting in there cars all together outside for hours at a time. There was also a person pushing a broom around all the units when my was open for me to get in. I asked him do you work here ? He said no he was just helping out. What is that? He is not staff and has no employment record with your company and he just going around the place sweeping. Total unacceptable. I spoke to the general manager today and told him how unhappy I was. I feel stuck there. I'm going to increase the insurance to as high as possible until I can figure out how I can move my stuff as soon as I am back home.. Extremely unhappy with this location.
Recommended No
price4/5 (good value)
service3/5 (helpful)
cleanliness2/5 (somewhat dirty)
- Robin Frantz