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Customer reviews
4.6 out of 5 stars - based on 24 reviews
21 - 24 of 24 reviews is Showing
Ok storage place
Staff were friendly. Unit ok. Door is heavy and hard to push up. Priced high. But not a lot of options in the area
- Doris i
Communication regarding methods of in and out if no app is used was awkward
Per the one line summary above
- Dan
People are nice, but storage unit is way over priced!
I don't have a problem with the employees, they were nice...... my issues with this company is that the storage units are way over priced. I rent the same size storage unit in Steamboat Springs, CO (where everything is over priced) but my storage unit here in Minnetonka, MN is more than double the price. I'm stuck right now and have to rent this unit, no other options in the area. I truly believe they are price gouging because they are the only storage provider in the area. Just another greed company on the list.
- Louise Foty
Facility: Great. Pricing, set-up & terms: Ugh
The facility I'm using (in Minnetonka, MN) is nicely laid out. I'm using an indoor unit and it's very easy to drive in to the large, indoor, heated loading area and transfer stuff. Everything's clean and works as it should. Great! Facility would be a 4.5 star review by itself (5 stars would need more dollies and different kinds) Pricing, while competitive with other companies in the area, just seems ridiculously high. PS insists on this outmoded "cheaper online, higher in person" cost system, which makes it a slog to go down, see what things are like (there isn't an online preview of specific sites/units), then be told that it's going to be significantly more expensive than what you'd investigated online - so back home (or on to your smartphone) to sign up. Then you still have to show up in-person to sign the many-pages contract and get your PS-mandated lock (not included in pricing), and be surprised by the mandatory insurance (not made clear ahead of time). Don't even think of buying packing materials from them unless you're desperate - you'll get soaked. Go to your local orange big-box store.
- Michael L
