Facility: Great. Pricing, set-up & terms: Ugh
The facility I'm using (in Minnetonka, MN) is nicely laid out. I'm using an indoor unit and it's very easy to drive in to the large, indoor, heated loading area and transfer stuff. Everything's clean and works as it should. Great! Facility would be a 4.5 star review by itself (5 stars would need more dollies and different kinds) Pricing, while competitive with other companies in the area, just seems ridiculously high. PS insists on this outmoded "cheaper online, higher in person" cost system, which makes it a slog to go down, see what things are like (there isn't an online preview of specific sites/units), then be told that it's going to be significantly more expensive than what you'd investigated online - so back home (or on to your smartphone) to sign up. Then you still have to show up in-person to sign the many-pages contract and get your PS-mandated lock (not included in pricing), and be surprised by the mandatory insurance (not made clear ahead of time). Don't even think of buying packing materials from them unless you're desperate - you'll get soaked. Go to your local orange big-box store.
- Michael L