Mini U Storage - Fairfax

Address
10930 Clara Barton Dr Fairfax Station VA 22039
Reviews
4.335 74
Call to book now
Get Directions

Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
4' x 5' Locker
  • covered
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
50% off First Month's Rent. Free Truck rental period, $30 Value. RESERVATION HELD FOR 7 DAYS.
per month
$29.00
5' x 5' Unit
  • covered
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
50% off First Month's Rent. Free Truck rental period, $30 Value. RESERVATION HELD FOR 7 DAYS.
per month
$50.00
5' x 5' Unit
  • covered
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
50% off First Month's Rent. Free Truck rental period, $30 Value. RESERVATION HELD FOR 7 DAYS.
per month
5' x 10' Unit
  • covered
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
50% off First Month's Rent. Free Truck rental period, $30 Value. RESERVATION HELD FOR 7 DAYS.
per month
5' x 10' Unit
  • covered
  • climate controlled
  • outdoor access
  • floor 2
  • Household Storage Only (No Vehicles)
50% off First Month's Rent. Free Truck rental period, $30 Value. RESERVATION HELD FOR 7 DAYS.
per month
5' x 15' Unit
  • climate controlled
  • outdoor access
  • floor 2
  • Household Storage Only (No Vehicles)
50% off First Month's Rent. Free Truck rental period, $30 Value. RESERVATION HELD FOR 7 DAYS.
per month
5' x 17' Unit
  • covered
  • drive up access
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
50% off First Month's Rent. Free Truck rental period, $30 Value. RESERVATION HELD FOR 7 DAYS.
per month
9' x 10' Unit
  • covered
  • drive up access
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
50% off First Month's Rent. Free Truck rental period, $30 Value. RESERVATION HELD FOR 7 DAYS.
per month
10' x 10' Unit
  • covered
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
50% off First Month's Rent. Free Truck rental period, $30 Value. RESERVATION HELD FOR 7 DAYS.
per month
10' x 10' Unit
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
50% off First Month's Rent. Free Truck rental period, $30 Value. RESERVATION HELD FOR 7 DAYS.
per month
10' x 15' Unit
  • covered
  • drive up access
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
50% off First Month's Rent. Free Truck rental period, $30 Value. RESERVATION HELD FOR 7 DAYS.
per month
9' x 20' Parking space
  • drive up access
  • outdoor access
  • floor 1
  • available for vehicle storage
50% off First Month's Rent. Free Truck rental period, $30 Value. RESERVATION HELD FOR 7 DAYS.
per month
10' x 30' Unit
  • covered
  • drive up access
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
50% off First Month's Rent. Free Truck rental period, $30 Value. RESERVATION HELD FOR 7 DAYS.
per month

Facility Hours

Sun
9:00 AM - 3:00 PM
Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
6:00 AM - 10:00 PM
Mon
6:00 AM - 10:00 PM
Tue
6:00 AM - 10:00 PM
Wed
6:00 AM - 10:00 PM
Thu
6:00 AM - 10:00 PM
Fri
6:00 AM - 10:00 PM
Sat
6:00 AM - 10:00 PM

Features & Amenities

  • Elevator available
  • Free use of truck (tenant must refuel, $19.00 truck insurance fee, [50 miles at no charge] 250 -mile limit)
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Penske truck rental available
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)
  • 10% military discount (applies to active-duty, reserves, veterans only)
  • 10% senior discount

Facility's Fees & Requirements

  • Facility Administration Fee: $25.00
  • Insurance: Required

Additional Info from Facility

Customer Reviews

4.335 74
December 23rd, 2015
Excellent personal service.Ms.Catty-s professional attitude exceed every expectation on Clara Barton site.Thank You. Arpad
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 13th, 2015
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 10th, 2015
Great People
The property is hidden but clean. I could not complain, Kathy and her Husband are very friendly.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 9th, 2015
very reasonable priced
the people was very commentating, I find the price so reasonable, and great gate assessable, when I entered the building was surprised to fine elevator to second floor and carts to help haul things to my unit, also very good lighting and to find my unit clean, I have no complains and would recommend anyone looking for extra storage to give mini u storage at Fairfax station a call.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 3rd, 2015
good
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 28th, 2015
What a wonderful place with wonderful people
The employees were so nice, I got a great deal, and moving was easy.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 10th, 2015
Fairfax Facility -
Thank you - your customer service center was very helpful. Staff gracious and helpful.. thank you.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 29th, 2015
Great Experience
My husband and I had a great experience with this storage company. We were moving between a few places and needed temporary storage of all of our household goods. They let us use their moving truck both times and everything went very smoothly.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 28th, 2015
Best deal around in storage!
Super friendly staff and excellent units.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 21st, 2015
Safe place and great customer service.
I called to book a space and ended up talking to the women at the front desk for ten minutes. She was very nice and personable unlike other places we have used in the past. Great experiance and easy check in.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 22nd, 2015
Great customer service! Will definitely use again!
Had a problem with another storage place who didn't have the unit they promised. Mini-U was incredibly helpful, check-in was quick and easy. I will certainly use them again!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 18th, 2015
Very convenient
The price was low, conveniently located. Easy access
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 18th, 2015
Great customer service and pricing
Courteous customer service and great pricing ! I definitely recommend mini u storage!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 18th, 2015
Great customer service and pricing
Courteous customer service and great pricing ! I definitely recommend mini u storage!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 23rd, 2015
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
January 1st, 2015
The staff was curteous, friendly and very attentive to my needs and requirements
Whether on the phone on in person the staff was courteous, friendly and very attentive to my needs and requirements. The facilities were clean (inside and out) and there was plenty of moving equipment to utilize. The hall ways, doors and elevators are wide and it was very easy to navigate around corners and through corridors. The location is perfect right off of Fairfax county parkway and route 123. The hours of operations of perfect especially for working professionals with busy and ever changing schedules. Most importantly, the prices for the plethora of units is fantastic! Automatic monthly billing and payment provides the extra benefits.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
December 15th, 2014
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 27th, 2014
The staff is very friendly and helpful.
Recommended: Yes
5/5 (excellent value) Price
3/5 (secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
November 21st, 2014
Excellent!
Very friendly, efficient, and attentive staff. Unit was clean upon move-in and easily accessible. Overall a fantastic experience.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 22nd, 2014
EASY EXPERIENCE. VERY FRIENDLY STAFF.
The guy who was working on that Saturday was so very nice and professional. It was a very relaxed experience as far as moving can go. He made the check in experience very simple, fast and friendly. This place was also cheaper than any others we looked at. Very good choice on my part.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
3/5 (helpful) Service
3/5 (average) Cleanliness
July 4th, 2014
Out standing and real friendly in the facility.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 25th, 2014
Highly recommended
Very nice staff, good security, good deal. I was very happy with the whole experience.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 29th, 2014
Best in Fairfax Station area!
We rented storage units in this area before, and Mini U has (by far) the best deal and the most helpful and friendly people. The units are clean and easily accessible. We'll come back.
Recommended: Yes
5/5 (excellent value) Price
3/5 (secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
April 29th, 2014
This facility met all our expectations and more.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 15th, 2014
Great Customer Service
The customer service was excellent and the storage unit met my expectation. Thanks.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
December 17th, 2013
Great place to store your stuff
What can I say? They were open during the snow. Unit is easy to get to, clean, elevator and carts readily available. Very helpful and friendly and professional staff. Can't argue with the price either. Great place!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
December 13th, 2013
EXCELLENT CUSTOMER SERVICE
THIS PLACE WAS SMOOTH AND THE TRANSITIONING PROCESS WAS NICE EASY AND EFFICIENT WITH NICE AND CLEAN WELL MAINTAINED STORAGE UNIT.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 24th, 2013
Great Place - Customer Service is Top Notch!
I will say that I am comparing my experience to no other storage places since this is my first one I personally rented but nevertheless I have been in the customer service industry for over 15 years. You wouldn't think of a storage facility to have great customer service, but this one does. Zach is great, he called my cell phone 10 minutes after a reserved my unit online just to see if I had any questions. I am glad he did because he saved me $10/month by telling me to bring in a copy of my renter's insurance. So the customer service is top notch, what about the rest? The facility presents itself very orderly, neat and clean. Just a well oiled machine. It's not like I have expensive or important stuff to store but regardless I want the feeling that my stuff with be safe and secure. Zach and Mini - U - Storage obviously take their job/business seriously and I would recommend this place to anyone looking for a fast, great & cheap storage alternative. Great job guys!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 17th, 2013
Great service
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
0/5 (very dirty) Cleanliness
August 28th, 2013
Friendly, efficient, excellent value
Friendly couple who manage this facility. Very clean, secure - great value.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 23rd, 2015
Excellent storage for low cost
By far the cheapest storage option I found in my area, with nice, good quality facilities and decent security. Service was excellent, with very helpful staff. My only gripe is that the space between buildings can be a little tricky for navigating a large truck through.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 29th, 2015
Inexpensive, Clean Facility
I'm a mason student and was looking for a space to store my things during the summer that wouldn't break the bank--Mini U had a ton of size options at great prices! Will definitely use again!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 1st, 2015
Excellent service.
My experience with both sparefoot and mini u storage could not have been better. Everyone was very helpfull and provided excellent customer service, a rare find these days. Thanks for your good work.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 31st, 2014
Excellent customer service!
We were very pleased with the process from the online beginning, follow up phone call to see if we had questions, great help from the staff signing the contract, and excellent, secure facility.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 11th, 2014
Great customer service, easy check in.
I rented online with a special price. The customer service agent called right away and confirmed my reservation and guaranteed price. When I arrived on my check in date, he was courteous, efficient, and thorough. I recommend this facility.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
April 15th, 2014
Great price, great service
Pretty good deal, customer service was great. Facility is easy to access. It worth driving a little bit more.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
November 28th, 2013
Great customer service!
Being in a customer service-oriented business, I was very pleased in dealing with the team at this facility. They are friendly, pleasant, and very helpful. I will recommend you to anyone!
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
October 7th, 2013
The staff a Mini-U of Fairfax were efficient, prepared, and pre-cleaned the facility before arrival. They were also extremely helpful in explaining how to access your unit and provided moving carts to facilitate the heavy loads. If you live in Fairfax the location is great!
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 19th, 2013
Nice facility, great value
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
July 27th, 2013
Great customer service and efficiency.
Both young men were knowledgable and courteous.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
January 11th, 2016
The person was informative and promptly answered all of my questions.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
November 7th, 2015
found an affordable unit on short notice
Kathy at the facility was great to deal with. We are getting a unit in Denver and used the same service.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 3rd, 2015
Older facility but the price was sure right!
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
October 2nd, 2015
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 16th, 2015
Good experience
Good. . The first time I called, and was helped by a knowledgeable man. I went to the location, saw the facility, and it was suggested by the manager to go with the consistent and lower price. I then went online, and the process was easy to follow and do.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
3/5 (average) Cleanliness
August 7th, 2015
Move in was easy. I'm disappointed that there is no dumpster on premises for trash.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
July 23rd, 2015
Storage facility with exceptional cost and excellent customer service
The location is very accessible to individuals living in the Northern Virginia area. They offer usage of the moving truck immediately after signing up for a lease. Additionally, the customer service team is very accessible and attentive to providing quality customer service support.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
3/5 (average) Cleanliness
April 6th, 2015
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
February 13th, 2015
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
January 22nd, 2015
Good experience with the front desk staff. Seamless reservation process with sparefoot and check in into the storage. I appreciate the discounted price as well from sparefoot. I would recommend sparefoot and Mini U Fairfax to anyone.
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
July 22nd, 2014
Very pleasant for first time use of a storage unit
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
3/5 (helpful) Service
4/5 (clean) Cleanliness
July 3rd, 2014
It was easy to reserve the unit and complete the paperwork.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
May 19th, 2014
Great customer service
Great customer service, easy check in.
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
4/5 (very helpful) Service
3/5 (average) Cleanliness
May 16th, 2014
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
3/5 (helpful) Service
4/5 (clean) Cleanliness
April 22nd, 2014
Overall we had a good experience so far
On the whole we have had a good experience with this facility. Unfortunately they did mess up our rental truck reservation. If you use the rental truck, make sure to get in writing the time and date you have it reserved for! That's my only complaint.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
April 21st, 2014
Really Easy move-in
The staff were friendly and the monthly cost is hard to beat. The experience was great. They walked me through everything I needed as well as letting me know what paperwork I needed in advance. I was also able to get a free truck for moving stuff in.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
March 31st, 2014
Friendly service, easy access.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
March 4th, 2014
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
December 19th, 2013
The managers were helpful & polite. Thank you!
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 18th, 2013
It is some what outdated
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 29th, 2013
It's recently changed management and the new management is making strides to clean and fix everything. They were extremely accomodating, and I was completely impressed with the perks of renting from them. I'd highly recommend!!
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 26th, 2013
Great value!!! Courteous & helpful staff
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 13th, 2013
Staff is prompt and communicative. Had a minor miscommunication up front about the need for the insurance fee (I didn't need it), but everything was quickly resolved and set up for a quick move-in.
Recommended: Yes
4/5 (good value) Price
2/5 (somewhat secure) Security
4/5 (very helpful) Service
3/5 (average) Cleanliness
August 8th, 2013
Very clean and helpful
Recommended: Yes
2/5 (a little steep) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
November 23rd, 2015
easy to work with
older property but maintained well
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
3/5 (average) Cleanliness
August 25th, 2014
Good overall but had a little incident
I moved in few days ago and I need to admit everything went well till 5 min before closing. 5:55 we drive in front of the office coming back from the storage unit. We were planning to rent one of their truck and we have told the lady before that. Anyways, while driving to park , I clearly saw someone inside the office, then we parked to go inside and everything was turned off and locked 5 MINUTES BEFORE THE TIME THEY WERE SUPPOSE TO BE CLOSE. THEY saw us coming and they voluntarily closed everything. I need to admit that this kind of customer service makes me upset. I really hope that this was a simple mistake from them. Overall everything went good beside this incident. Prices are fair Unit clean Clear explanations from the office as well
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
2/5 (somewhat unhelpful) Service
3/5 (average) Cleanliness
July 31st, 2014
There was an issue with the quote for the space I reserved. My price quote was different than the one online and if I did not have my paperwork showing the rate and reservation; I was going to be charged the amount online.
Recommended: No
3/5 (fair price) Price
3/5 (secure) Security
2/5 (somewhat unhelpful) Service
3/5 (average) Cleanliness
May 9th, 2014
Excellent customer service. But the places looks really old.
Recommended: Yes
5/5 (excellent value) Price
3/5 (secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
December 19th, 2013
Great value for what I received
Recommended: Yes
5/5 (excellent value) Price
3/5 (secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
December 17th, 2013
Easy access to storage unit. Wasn't told about the moving truck insurance until it was already charged to me. The employee there was very helpful and answered my questions thoughtfully. The only negative part was my worries regarding pests. The ceiling to the storage unit is open to a corrugated aluminum roof with rafters. It seems like it would be easy for an animal to gain access
Recommended: Yes
4/5 (good value) Price
2/5 (somewhat secure) Security
3/5 (helpful) Service
3/5 (average) Cleanliness
October 15th, 2013
The best thing related to my trip there was the service provided by the Staff; it was great!
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
September 4th, 2013
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
April 30th, 2013
Good experience. The door to my unit was locked but the manager was very understanding
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
3/5 (helpful) Service
4/5 (clean) Cleanliness
November 12th, 2014
Facility needs work. Can't highly recommend.
The facility is under new management since 2013 and there are signs that they still have lots of work to get their units and service up to par. Units sell fast due to low pricing but ultimately, you get what you pay for (don't forget that). My main concern is that not all units are properly cleaned or inspected after people move out. This makes matters worse when units are not cleaned before a customer moves in. In my case I was shown a unit that was not move-in ready, and then had to wait for it to be cleaned. The problem with that is not only the inconvenience of waiting but that it shows poorly on the staff who should be taking care of units immediately before or right after a reservation is made. The last thing you want a customer to see or smell is what's been there for weeks if not months. Management aplogized to me when I experienced something similar and I was then forced to settle for a differen type of unit since the one I reserved was the last of its kind available. They also credited my account for the inconvenience. The other issue is that the indoor units are accesible via hallway entries that are NOT closed in. This means that rain, snow, and cold air make their way right up to the doors. And since these man-sized doors have a good 3/4 gap under them (no weatherstripping), you can imagine how protected your boxes will be. Granted the staff will shovel the snow during the day, but this won't help 24/7. My suggestion to those looking to save money by renting here is to consider whether this facility will meet your needs and expectations based on the information above.
Recommended: No
3/5 (fair price) Price
4/5 (very secure) Security
2/5 (somewhat unhelpful) Service
2/5 (somewhat dirty) Cleanliness