Nice place but not totally
They quoted me a price, saying I got a discount and they added the difference to my account balance, so there really was no deal. My initial contact also said it was paid through February with a payment date of March 1st, and the person I spoke with upon arrival of the facility said payment due February 1st. Not much consistency when speaking to people at the company.
Recommended Yes
price3/5 (fair price)
service2/5 (somewhat unhelpful)
cleanliness4/5 (clean)
- Keokee
Thank you for sharing your feedback, Keokee. We sincerely apologize for the lack of consistency you experienced regarding your billing and promotional details.
Providing clear, accurate information is a priority for us, and it is clear we fell short of that standard in this instance. We would appreciate the opportunity to review your account, clarify the promotional terms, and ensure your balance is corrected.
Please contact our management team directly so we can resolve these discrepancies and restore your confidence in our service. We value your business and look forward to making this right.
- Manager's Response