We came in on Saturday to rent a space and the experience was phenomenal. Jennifer did astonishingly well considering the cards she was dealt for the day. We came in to her renting to 2 other customers and waited patiently for our turn. She took the time to pause, greet us with excitement in her face, and let us know she would be with us soon. As we were waiting, a 4th person came in to rent. Jennifer was the only one working and she was non-stop with customers. However, she handled all of us with a smile, was friendly and helpful, and did not rush any of us through anything. She took the time to answer questions, give full explanations, and even to learn a little about each of her customers. Yes, the facility was nice and secure and the pricing was good but, what made me write this review was how Jennifer handled herself that day. If we didn't see the 4 people there to rent ourselves, you would not have known how busy she was. She didn't let it show not a bit and treated us all with the same patience, kindness, friendliness, and respect. Awesome job Jennifer. I think I know who is one of the star employees of Public Storage and if not she should be!
- Kristie Abraham