Public Storage - Frederick - 48 Thomas Johnson Drive

21 - 24 of 24 reviews is Showing

• November 6th, 2022

  Nice and clean area

  I appreciate the service and great customer service

  Recommended Yes

  price5/5 (excellent value)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Steven Jackson

• December 5th, 2019

  This facility could use better...

  This facility could use better code-panel lighting, ramps, and cart access, but they are friendly, in the right location, and a good value.

  - JA Cunha

• December 19th, 2020

  Erick Perez

  When opening my storage unit half of the ceiling was missing. The facility was not plowed of snow. This location was on a hill and that piece road was a sheet of ice. It tricky getting down and worse leaving up the hill. The 20 truck got stuck a few time just just moving the the facility getting to the unit and leaving. Very poor conditions and dangerous.

  Recommended No

  price2/5 (a little steep)

  service1/5 (very unhelpful)

  cleanliness1/5 (very dirty)

  - Erick Perez

• August 7th, 2018

  I paid for a new storage unit on July...

  I paid for a new storage unit on July 31, 2018. I received a call from Public Storage saying that my payment was late for August. The employee was confused and didn't know why I was billed. He told me that he would call me back. I didn't receive a call back.

  - Rhonda Darocha

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