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Customer reviews
3.88 out of 5 stars - based on 4 reviews
1 - 4 of 4 reviews is Showing
Great storage place
Super easy storage facility! super easy to access and use. Very satisfied so far
- gabby
Freindly
She was very friendly and helpful
- Kathryn echerd
Best storage I've found
Katherine was amazing. She answered all my questions.
- Brittany Brau
Way to difficult for an elderly person to figure out how to use app
Upon arriving and accessing the APP for Public Storage we were very confused because the APP indicates buildings A & B and the actual buildings on the premises are labeled 1 & 2. We didn't know which doors to access or how to access them and it took us over 30 minutes in the dark to figure out we needed to ignore the APP building labels. Now we had to figure out how to get into the building and use the elevator with the APP, cause you can get into the elevator but it doesn't go anywhere unless you get out of the elevator and use the APP on your phone to access the elevator (you need to use your phone to scan the Q-code on outside of elevator (that's a big hint for everyone)!! Everytime you enter the elevator you must do the access code from the APP with your phone. It was just too difficult to figure out for an elderly person and I had to get the help of my son or we would have never gotten into this facility!!!! NOT USER FRIENDLY AND APP NEEDS TO BE UPDATED WITH SPECIFIC BUILDING LABELING TO BE CORRECT AND EXPLICIT INSTRUCTIONS ON HOW TO USE THE APP, PHONE AND DOORS & ELEVATORS!!!! NOT A HAPPY CUSTOMER.
- kim Mills