Safe & Secure Storage

156 - 159 of 159 reviews is Showing

• September 15, 2016

  Pungent tea smell throughout difficult to deal with employees

  Pungent tea smell throughout difficult to deal with employees

  Recommended No

  price5/5 (excellent value)

  service1/5 (very unhelpful)

  cleanliness3/5 (average)

  - Boris

• October 11, 2016

  DO NOT STORE YOUR ITEMS HERE; HORRIBLE STORAGE FACILITY

  This place has the WORST and most HORRENDOUS customer service in the world, addition to the WORST elevator to move items into the storage unit. PLEASE DO NOT leave your belongings here. Even though at first they seem to present an affordable price, they incessantly increase the price EVERY six months or so. They have an antiquated payment service that can only be paid in person or via check thru bank transfer. The elevator is an old MANUAL elevator that requires physical pulling and pushing of 4 doors, to both get in, get out each time. The worst of it all is that the manager has a terrible attitude and refuses to understand what the customer is saying. On the day of the move, my mom had a terrible experience. After everything was moved out, my mom mistakenly forgot the lock in the unit door. The guy didn't ask for a key either when he went to check, but he refused to come back again to check and said she would have to wait for the next guy; she had to wait outside the dark unit for half-hour just waiting for another guy to show up to "check" that everything was out. Btw, my unit didn't even have a light on top of it, and was very dark and gloomy inside. She was also locked-in for a short time because the elevator got stuck, and nearly had a panic attack. Overall, avoid this facility, and store your belongings in a place that has cleaner and brighter units, much better or even just decent bare minimum customer service, better payments and better pricing (possibly a place with a fixed pricing). I really, really regret trying to save a few bucks by using this place because my peace of mind and sanity is way more important.

  Recommended No

  price1/5 (unfair price)

  service1/5 (very unhelpful)

  cleanliness1/5 (very dirty)

  - Dewan Farhana

• February 21, 2016

  not safe

  The facility is not secured from the elements of nature the roof leaks all over the units on the fourth floor through the floor to the third floor and so on I had to move my unit twice I've only been there 2 weeks

  Recommended No

  price2/5 (a little steep)

  service1/5 (very unhelpful)

  cleanliness3/5 (average)

  - Vince

• May 13, 2014

  Disappointed

  I was unable to check in (May 3rd)because the manager would not accept my driver's license because he felt that he could scratch off the film that covers it. I am a frequent flier and go through airport check points at least twice a week and I have never had any TSA agent question the validity of my driver's license, I also presented a veteran ID and would not even consider it. He told me he would have the owner call me the following week (Monday/Tuesday), today is May 13th and have yet to hear back. I since rented another unit else where and I am very pleased and yes, they did take my driver license as an ID with out any questions.

  Recommended No

  price3/5 (fair price)

  service1/5 (very unhelpful)

  cleanliness3/5 (average)

  - Carlos Sanchez

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