Showing 21 - 23 of 23 reviews
great storage place.
This place is new and a great storage place. Very clean. The only thing I don't like about it is you can't access the loading carts outside of office hours. They lock them up and you need to give you ID to use it. I wish they would keep them out so customers can use during access hours.
No 24 hour access and they lock the gate without notice
The facility is lovely and when the office is open, great service. However, when my movers and I arrived on a Sunday evening, the gate accepted my access code but did not open. Found out the next day that they locked the gate at 5pm on Sunday when they closed the office instead of leaving access open until 9pm per my contract. This caused me to extend my move by a day, add another day's rental to my Uhaul truck and incurred additional fees as I had to drive the Uhaul back and forth exceeding the mileage limit I agreed to. I also don't like the "administrative fee" of $20 nor the fact that you MUST buy their cylinder lock for $19 to secure the unit - it's a lock that you cannot use anywhere else, making their first month special really $58 rather than $1. VERY MISLEADING. Otherwise, it's lovely.
- Hillary Finne
Nice storage but a lot of hidden fees
Trying to force you to buy insurance that you don't need when you have your own. Lie that you can't cancel it online and that you have to come back after 24 hours. Force you to buy their custom lock. And try hard selling of one their humidity control things even when you don't really need it in climate controlled units.
Frequently asked questions
What size storage unit do I need?
How tall are storage units?
Do I need climate-controlled storage?
What are the minimum number of months I can rent?
Do I need a reservation or can I just walk in and rent a space?
What is climate control?
How wide are storage unit doors?
What is 24-hour access?
Do storage units have electricity or electrical outlets?