Horrible. Horrible. Horrible
The service I received on Friday from the lady was ridiculous and very unprofessional. If my car wasn't already loaded up and I didn't have to leave town super early the next morning I would've walked out. She was cussing, being very disrespectful and rude because "she doesn't get paid overtime" She didn't want to assist me because it is not a "quick process" and just had a horrible attitude. She didn't acknowledge my online reservation that I made on Tuesday and online it said I didn't have any extra fees or a deposit. She refused to look at my email conformation and cut me off when I told her about the deposit. Along with the horrible service when I went to sign my paperwork, she completely typed my name wrong in the system and didn't want to fix it because "it took too much time". The service here is definitely a joke and the worker was very unprofessional and rude. I've never experienced anything like it before. I will not be back, I will not renew for another month, and I am definitely making my thoughts about this place public. I will never recommend anyone to go here.
Recommended No
price2/5 (a little steep)
service1/5 (very unhelpful)
cleanliness1/5 (very dirty)
- Matthew