Showing 11 - 15 of 16 reviews
Hwy 100 review
I was in need of a unit quickly, and the site manager Cathy was there to help after I called the general number and made a reservation. Cathy was prompt, efficient, reviewed all my potential needs, etc. She was VERY busy that day, but still took the time to review everything she needed to with me to make sure that I had everything I needed and that I fully understood all the terms and conditions. I didn't purchase anything additional based on my situation, but I bet she sells a lot, because she is thorough. Even though she was swamped, she was pleasant, fun, and energetic, and coming from a past retail management background, that is not always easy to do!
- Kevin Meier
Kathy was terrific
Kathy was detailed and thorough as she walked me through the process of seeing the unit prior to signing paperwork and confirming I was happy with the unit. Kathy also asked me to comment on my experience and gave me a card with which i could write a review. I understand that such reviews are helpful at the time of reviews and raises and based on my experience with Kathy she is worth it. I did see also how she dealt with other customers and again she was friendly and engaged. Too often we only comment when customer service is bad. I would encourage others to always comment on the goodness we experience so that the right people are out there on the front lines of service. Being in a service industry myself I appreciate great, caring and attentive service. Thanks Public Storage and THANK YOU KATHY!!
- Debra Kent
Nice facility.
This is my first experience having to put my belongings in storage. Tyler, the office manager, was great in explaining everything. The facility seems clean, secure, and well-run. It would be nice if the entrance area was wider so the moving trucks could get in easier - my crew's truck JUST BARELY fit. I heard that the gate had recently been damaged by another truck, further proof that it's too tight of a squeeze right now for them to fit through. I noticed that my unit didn't have a light bulb in the socket and was told that the renter has to provide their own.
- luvmke
The storage unit is nice BUT WHO EVER...
The storage unit is nice BUT WHO EVER PLOWS IT DOES A HORRIBLE JOB HARD TO AROUND BECAUSE OF THE SNOW BANKS ON THE ENDS HARD TO GET MY TRUCK IN TO THE BACK AND I HAVE TO GET A TRAILER IN SOMETIME HOPE THAT GOES WELL
- Steven King
Nice place to store my items
There is mice killer in my unit and I'm hesitant on keeping it there
- Steve Hanke