Showing 1 - 5 of 28 reviews
Overall a very pleasant experience.
Everything was as explained over the phone, with the exception of a loaner truck. This facility no longer has a truck to loan its customers to move items.
Very friendly and accommodating! Best pricing in town with limited options, so thankful they are here.
Great first time experience
This was my first time renting a storage unit. I felt that the customer service (Chuck) provided all of the information that I needed in a clear manner before I rented the unit. He was great in showing me the unit prior to renting it to make sure it was the right size to fit my needs. The paperwork was easily explained. Chuck is very friendly and made my first time experience wonderful!
Very helpful staff/manager. Price is very reasonable.
Although we signed the contract on a week-day, we weren't moving in until the following Sunday. The manager made arrangements so that we would have access to a couple of flat bed trolleys even though the storage facility would be closed. As arranged, we secured the trolleys and the spare lock loaned to us by Valley Storage for return as agreed. On Monday, the manager called to let me kow he had received everything--we love the communication. We are off to a great start.... Thank you, Valley Storage -- All Star Court!
Professional and friendly business!
Chuck went to great lengths in successfully helping me determine the right space I would need for my stuff!
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Frequently asked questions
What size storage unit do I need?
How tall are storage units?
Do I need climate-controlled storage?
What are the minimum number of months I can rent?
Do I need a reservation or can I just walk in and rent a space?
What is climate control?
How wide are storage unit doors?
What is 24-hour access?
Do storage units have electricity or electrical outlets?