Showing 16 - 19 of 19 reviews
I have used Public Storage a lot in the past years. Great service. The facilities are usually clean and good security measures in place. This month, I was notified upon my arrival that I had to purchase a new lock from them that was applied to the storage unit I was renting, but it was not in the email I received with the cost of the storage. Overall the service at Public Storage has been great! Thank you.
Everything turned out well on a very rainy cold night.
- Barbara Hanks
Climate controlled, easy reservation over the phone
Hidden fees (administration fee & lock purchase) not discussed over the phone and charged when I showed up in person. I was told I couldn't use my own lock and had to buy one from them.
The fact that your units REQUIRE that insurance be added to the price of the unit, needs to be disclosed on your website. Believe I would have shopped around a bit more. Have never been required to carry this.
- Robert W. Huffaker
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