Advantage Storage - Highland Village
4.17 out of 5 stars- based on6 reviews
Showing 6 - 6 of 6 reviews
Not a good move-in experience
I had to upgrade the size of my unit before I moved in. I went into the office to make the change. The lady showed me the new unit and I went on my way. The day of move-in, the office door was locked (the sign stated it was during office hours). I used the code they gave me, but the gate would not open. I called the number, and they stated they messaged the manager on-site and they would come help me. 2 hours later, still no manager. We were able to get into the gate via another customer. Nothing was offered to "compensate" me for the inconvenience. Unfortunately, due to this experience, I would not recommend this facility.
- Michelle