Showing 11 - 15 of 22 reviews
Clean, convenient and affordable
- Bonita DeAbreu
Easy In and Easy Out
Hey ; This was great to have place to store my son's apartment furniture and personal belongings between apartments. The storage building was clean and air-conditioned. The rate was great and payment was easy. the staff was knowledgeable and courteous. (btw) if the front elevator is busy ; there's one in the back for a quick in and out.
- William Stewart
Convenient but could use more dollies...
Convenient but could use more dollies and elevator system a little slow
- David King
Convenient and safe location with reasonable pricing.
Convenient location, not isolated or secluded location so more secure when going in at late hours. Online rates are better and love the $1 promo rate for first month. They have security code for each tenant so no one without a code can enter the facility.
I spoke with Liz on the phone for over ...
I spoke with Liz on the phone for over 20 minutes and she explained everything to me thoroughly. Liz set me up with an appointment to view the unit for the next day. I am always skeptical of this $1 specials because I know it's too good to be true, but it wasn't too bad once I went through the lease. Kwuana was the employee on site that helped me at my appointment, and took the time to answer all of my questions (which was a lot)! She showed me the unit I was going to rent, and gave me some tips on the best way to store things in the unit. After looking at the unit, Kwuana walked me through the pricing, the lease, and helped set me up with my unit. I have to say, they really get you in the taxes, insurance, administration fee, and cost of a lock, but overall I know my stuff will be safe here, and so far I've had a good experience with them. One downside is that they'll only prorate your unit if you move out of it within the first 6 days of the month, so you end up having to pay a full month if you have to move out any day beyond the 6th of the month. They also should lay out their fees more clearly on their website about the administration fee, cost of a lock, and what the fees are because although I knew my actual rent wouldn't be $1 for the first month, it ended up being $63. Kwuana did a great job explaining exactly what that $63 was made up of, and I know it isn't her fault that there are all these extra costs, but that's what makes me usually steer away from these national brands, the hidden fees/expenses.
- Hillary M
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