Devon Self Storage Meets My Family's Needs
When Devon Self Storage took over for Lakewood Self Storage, I have to admit I was a little concerned. The biggest improvement that Devon Self Storage has made, and continues to make, is their Customer Service. Every time I went into Lakewood Self Storage, I seemed like a burden. It is a complete 180 at Devon Self Storage...they just seem to care more. Unfortunately, the reason they are getting a 4-Star Rating instead of 5-Star, comes down to one thing: Price. When they took over for Lakewood Self Storage, they assured me that they were not going to change any pricing. Normally when renting something like this, the business would give a loyal customer, such as myself, a price-break from time-to-time. This past month, Devon Self Storage has raised my rent up by $9. As a loyal customer, who pays every month on time, this just doesn't seem right. I have had this unit for over a year now, to which a few months of which are under the new owners' Devon Self Storage. As long as rates do not increase again, I will trust in their commitment to Customer Service, and stick with them. They are very convenient for me, and I do appreciate their business.
Recommended Yes
price3/5 (fair price)
service5/5 (outstanding)
cleanliness5/5 (squeaky clean)
- Casey