A sign
Overall I highly recommend this storage facility… But with that being said I may suggest something. When I got my storage unit, which was a 5‘ x 10‘ unit, I did not know that there was a separate facility located at the opposite side of the road. So I drove around the main facility for a good 15 minutes looking for my unit and was confused why I had four digits in my unit number but all these only had three… When I called the lady on the phone kept telling me to drive over the railroad tracks which I continuously did and saw nothing besides a electric company… So I hung up on her… I’m sorry. I called again and got someone else who maintain her character through my frustration. She told me that there was another facility located across the street and apologized for the previous lady. That girl needs a raise ! And we’re not gonna talk about the other one... But I love my unit! The facility is wonderful.. BUT! There is no sign that says that there is another facility located on the other side. I highly recommend a sign, please.
Recommended Yes
price5/5 (excellent value)
service4/5 (very helpful)
cleanliness5/5 (squeaky clean)
- Maranda LaVely