A-American Self Storage - Honolulu
4.37 out of 5 stars- based on46 reviews
Showing 46 - 46 of 46 reviews
Bait and Switch
Two problems. 1] The driver called at the appointment time and said we had to wait another hour for him. When he arrived the truck was already half full with someone else's belongings. When they tell you the size of the truck you think that's the amount of room you'll have. 2] After they had our stuff in the truck at their facility, they charged us $88 monthly instead of the online deal we had for $54. Their reason was that our belongings weighed too much for the unit sparefoot gave us. Sparefoot doesn't ask weight or I would've entered it because I knew the weight from having just shipped the boxes in a container ship. Why can't their storage take being filled with boxes of clothes? Why is that our problem, but I guess it is now. So they didn't honor the appointment time or the contract price.
- Duane Scheeringa