Public Storage - Houston - 3703 Westheimer Blvd
4.5 out of 5 stars- based on12 reviews
Showing 11 - 12 of 12 reviews
Mrs. Cynthia is the best! She is as sweet as pie, respectful and super helpful. The property is very clean. I pretty much gave up on Public Storage due to the last property being the total opposite and a headache. Being that I had to vacate my rat Infested unit at another location I came here and was provided the best service I've had in a very long time at public Storage being that I am a long time customer. This location gets 4 stars from me because Mrs. Cynthia is the real deal, a woman of integrity and full on excellent customer service! She should be the regional manager over the southwest, not Brian because she gets things done in the best interest of the customer, which is absolutely the correct way to provide services. Thanks Mrs. Cynthia for being who you are! It's greatly appreciated!
- C. Renee
Online summary inaccurate.
The storage unit was not as described online and was not ready when I arrived. The location manager, Angela was great. She helped get the unit ready and helped me understand all of the rules. We returned later that day and the building was inaccessible because it was "closed." I was never informed in writing or otherwise that the unit had open hours only. We came with a truck load of belongings to a "closed" storage unit.
- Marcellous