Clean, but Except Extra Charges
On line process was easy. The facility is new and clean. The hours are limited, but that's understandable since the neighborhood is not the best.
However, be aware of the extra charges that will be piled on. You have to have insurance, even if your goods aren't worth all that much. It's FAR too expensive and they won't let you get away with not having it.
Second, they will force you to use their lock, even though they make it sound as if you can bring your own. Don't believe it!!!! I just vacated another storage unit from another company where I had this same lock for 5 years. Yet, it wasn't good enough for them. Just another way to hit you up for $20.
Typical American customer service. The price being quoted is never the price you will end up paying.
The workers are decent people, who are trying to cope with a management that forces theses policies onto the customers. I feel sorry for them.
Recommended No
price3/5 (fair price)
service2/5 (somewhat unhelpful)
cleanliness5/5 (squeaky clean)
- New Renter