Showing 11 - 15 of 16 reviews
Read the fine lines
This was a rental for less than 30 days so I got a good deal 25 dollars for the administration fee and 1 dollar for the rent. The insurance is optional I declined even though they were very VERY pushy. READ THE FINE PRINT! The locks either use their 20 dollar lock and take it with you or bring your own to this location, hence they have yet to transfer to the deadbolt lock
- Kainsha Roland
Was quick and easy
Was quick and easy no contact move in
I've been satisfied with public...
I've been satisfied with public storage......extremely convenient location, easy access, size & availability of units. except: rent has gone up every year, from $99 to $117, to $133. The final straw was being notified rent was increasing to $150 per month. After a brief search, I found another storage location; same size unit, same hours same hours of access. Only 1 1/2 miles away from my current public storage location. and it was only $78 per month!!! HALF OFF!!!!! The kicker is that my new unit for $78 dollars (vs $150 at my existing PUBLIC STORAGE) is ANOTHER PUBLIC STORAGE FACILITY!!!!!! I asked the manager at my existing location if there was any chance to meet the price of the new location. she said she would ask her manager. I thought that since I had rented my existing unit for 3 YEARS and never being late on rent, that maybe PUBLIC STORAGE could price match another PUBLIC STORAGE facility that was only 1 1/2 miles away. I was told the response was that price matching "would not even be considered" and to go ahead and move. So I have. So much for Public storage customer retention. Yes, I'm still with Public Storage, but I will never actually recommend them or purposefully seek them out for future storage needs. They don't care about me as a customer, so I don't care about them as a storage facility.
- Shane Freese
It was great
It was great Fast and friendly all the way Only think that really irritated me is sold me a lock without my concent I had to get a refund but it was just the fact that it was charged without telling me
- Carlos Retana
Good prices, but attendants never answer the phone
- Joseph Atchley
Frequently asked questions
What size storage unit do I need?
How tall are storage units?
Do I need climate-controlled storage?
What are the minimum number of months I can rent?
Do I need a reservation or can I just walk in and rent a space?
What is climate control?
How wide are storage unit doors?
What is 24-hour access?
Do storage units have electricity or electrical outlets?