I cannot rave enough about the excellent service of both Francis and Krystal! When I came in to do my rental, I had no idea where to begin. Francis and Krystal greeted me immediately upon my entrance to the door and made me feel at home. Francis was very knowledgeable about this company and was able to explain to me step by step exactly what we would be doing and how all the amazing benefits of this property would make my time in storage as painless and worry-free as possible! Francis took me to see the unit and I was very impressed at the cleanliness of this facility! I could practically see my reflection on their clean floors, and there was not a speck of dust or dirt to be seen. The facility is kept cool 24 hours a day, which is perfect for my more sensitive items, and also to keep me cool during the move. This facility also boasts a large inventory of carts which are free for any customer to use during office hours. When we had picked my unit, it was almost $40 less than anywhere else I had looked at! Francis kept a friendly conversation going through the whole process and made me feel like a close friend. When we returned to the office, Francis helped me select the right amount of boxes for my stay, and the discounts definitely agreed with my tight budget! The lease process was painless, and Francis once again proved his value to Public Storage by being able to explain every step of the way what I was signing. When it came time to leave, Francis and Krystal both wished me luck on my move and invited me back if I ever had any questions. I am beyond blown away by this service, and will be a customer for years to come. Thank you, Francis and Krystal!
- Clay Miller