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Showing 21 - 25 of 25 reviews
i wish i had lights inside my unit
i wish i had lights inside my unit
- Gregory Baker
Overall a good place for accessible storage.
The facility and management team have been great! However the $1 first month isn't quite what corporate advertises. All the "hidden" fees made it nearly the same price as a full month. I recently opened a storage unit with another company, with NO hidden fees. This was much more impressive.
- Andrew Wagner
Satisfied
Everyone was very efficient only thing is that online or before going to see the unit they don't tell you that you have to pay for insurance no matter what, besides that it was excellent service
- Alejandra Pachon
I do not like that it is not 24/7
I do not like that it is not 24/7. Or at least 18/7. 12/7 is not looking out for the best interest of your customers. People work and your hours tell me that you expect me to take off work. Please do not assume I work a 40 hour week. The carts are locked up so even though I am able to access it at 6 am, I do not have access to the carts that are provided till the site manager GETS IN AT 930. Again, work. So since I was assigned a 2nd floor unit, I am forced to carry my boxes, before work. The site manager was amazing. Super nice and friendly and very knowledgeable. I really enjoyed my site manager My problem is with the policies or rules set in place by corporate. Moving is not easy, and your hours of accessing the unit I'm paying for make moving more difficult. I will be telling people about my move, the hours and that they should look into a different storage company.
- Matthew Streit
P S Locks
I rented a 10 X 10 which turned out to be 2 5 X 5's with the center wall taken out but by doing that it gave me a 10 X 10 with two doors that needed Locks instead of one roll up door. i had to pay 14.00 for one lock and 16.00 for the other lock. I should have only had to pay for one lock. Nit picky but it showed little consideration for the person renting.
- Carolyn Swartzendruber
What size storage unit do I need?
How tall are storage units?
Do I need climate-controlled storage?
What are the minimum number of months I can rent?
Do I need a reservation or can I just walk in and rent a space?
What is climate control?
How wide are storage unit doors?
What is 24-hour access?
Do storage units have electricity or electrical outlets?