10 Federal Storage - Princeton Rd

26 - 30 of 44 reviews is Showing

• September 29, 2023

  Needs a few more signs but exceeded my expectations!

  I was pleasantly surprised & frustrated at same time. I entered through main Or side entrance. There was a place to back a truck in w/ ramps 4 truck. Then there are steps w/o a ramp! Fortunately my locker is right near Office entrance. Someone had the door propped open but I wasn't there long last night. I hope it's not a common thing because there is no gate there. This is a small door in my opinion. I did not see a large entrance. I learned to push down when sliding door lever. I really like being given a lock, but don't like it's simple 4 digit! I really like fact total of 3 locks can be installed. I may add one more later. I was surprised I had to do Chinese red light to exit gated area because there is NO Exit. (side facing Princeton Rd) Most people moving are in hurry &or stressed out. I had to drive to gate, open side door, enter code, go back through door, make sure it door was locked, then rush to car to get out & finally drive to other side. To make process truly easy Please add signs or tell people an area where lockers are. I walked around 3/4th of the facility before finding my #. During my exploration, I thought of old scifi movie the cube. I felt "ceilings" could've been thicker or double covered. The security is enough to deter most criminals. I can't really complain compared to most of the competitors. Most of competition only allow access during specific times. Federal is 24hr Access and climate controlled! I feel confident my electronics & appliances will be just fine! That is convenient and piece of mind too! Last complaint is the website uses weird script requiring me to save each page of the contract Vs print (or save as pdf)!

  Recommended Yes

  price4/5 (good value)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Jesse W.

• July 14, 2023

  VERY SATISFIED!

  Great place so far ,the only small issue so far is having to wait to unload if other vehicles are inside unloading, other than that it's Awesome:)

  Recommended Yes

  price5/5 (excellent value)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Domini Gonzales

• November 13, 2022

  Awesome

  Awesome customer service very clean easy to rent the price is the lowest in town

  Recommended Yes

  price4/5 (good value)

  service4/5 (very helpful)

  cleanliness4/5 (clean)

  - Tammy Clark

  December 7, 2022

  Tammy, Thank you for your review! We are happy to hear about your experience with our services. -Management

  - Manager's Response

• August 6, 2022

  Clean & Cool

  Place is clean & temp is great.

  Recommended Yes

  price4/5 (good value)

  service3/5 (helpful)

  cleanliness5/5 (squeaky clean)

  - Mark

• April 9, 2022

  It was difficult to find what I needed

  I reserved and checked in on-line as recommended. The first unit I was given was inaccessible to me. The second unit was inaccessible to me. The employee finally found a unit that I could actually access, but it was a higher price. I was going to walk away after the second unit, but fortunately that employee valued my business and got me settled in. She did her absolute best to accommodate me. The advertising for this facility doesn't mention that almost all units are only accessible via a tall loading dock with winding ramps or steps. It would have been okay if I was using a Uhaul or large pickup truck with someone much stronger than me helping. As a 5'3" woman in a Subaru doing it alone, there was no way I could have used the first 2 units unless I was storing boxes of feathers. Definitely not heavy boxes and random furniture. I was finally able to get a drive up unit and am very satisfied with it. I don't have to get out in the weather to unload, large carts are easily available, and it is dry and clean. I won't be able to keep the unit as long as planned because of the price difference, however I am very satisfied with the unit I finally received. The advertising for this location needs to better portray that all units aren't drive-up as is implied. It needs to be clearer how the majority of units are accessible.

  Recommended Yes

  price4/5 (good value)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Cynthia Bruce

  April 25, 2022

  Hi Dana, Thank you for your 4-Star review! We're glad to hear about your experience. Please do not hesitate to reach out for anything further you may need. -Management

  - Manager's Response

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