VERY DECEIVING COMPANY-DO NOT RENT HERE
This was my first time ever using a storage unit and I was very disappointed. I rented my unit on 11/29/2019 and was never told any information on prorated charges. I was specifically informed that my payment would cover everything until my move out date on 12/29/2019. I actually did not step foot on the property until 12/3/2019 and I get a call the same day that I owe more money. What no way. I talk to someone about the situation and I was bluntly told " its on the agreement that you signed" first of all, I didn't read that agreement, I was too gullible and trusted the employee that helped me, that was a mistake on my part. I am very disappointed. I moved my stuff out the very next day and I still had to pay more money which is ridiculous because I only had my things in a storage unit for 3 days and end up paying $70. What a ripoff. I WILL NEVER RENT FROM HERE AGAIN. The employees need more training and its not fair to the customers that we do not get told the correct information by employees.
- Martha Diaz